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Anyone can pour a beer, but being able to knowledgeably discuss a fine liquor like Scotch whisky is a career building asset for a bartender or server. Scotch has a complex history and a taste that’s worth learning about—and experiencing ... Continue Reading »
A customer who is difficult to deal with is never unhappy about just one thing; it’s always a perfect storm. It’s never as simple as the qualities of the worst customer being the opposite of those of the best. Every ... Continue Reading »
At RSA Melbourne, we know hospitality and responsibility behind the bar go beyond pouring a beer or lending a sympathetic ear. Everyone should be able to enjoy a colourful, sparkling cocktail or mocktail. If mocktails aren’t your speciality, then this ... Continue Reading »
Bartending can be a lot of fun. But, once you’ve done a few long shifts, there are some elements of the job that can quickly dispel all those images of partying hard gleaned from overexposure to Cocktail and Coyote Ugly. ... Continue Reading »
A quarter of all fatal car accidents in Australia involve people who are over the legal limit and in some states this rises to one in three. RSA Melbourne Courses will give you some guidelines on how to spot customers ... Continue Reading »
The state of Victoria has Australia’s toughest requirements for Responsible Service of Alcohol, and Melbourne is the hospitality capital of Victoria. With four million thirsty, fun-loving people in greater Melbourne, the workers who keep the city’s pubs, clubs and restaurants ... Continue Reading »
Bartenders, priests, doctors – there’s something about intimate spaces and a keeper of special knowledge that unlocks the mind and mouth. There can be times when it’s hard to keep a straight face. Being unshockable is a trick of the ... Continue Reading »
Did you know that the record for the most expensive cocktail in the world is held by a hospitality establishment right here in Melbourne? Southbank’s Club 23 and bartender Joel Heffernan recently snatched the record from London’s Playboy club and ... Continue Reading »
RSA Melbourne is the Victorian Bar School, and we're a well established hospitality training centre. In fact, we've been in operation since 1972. Our hospitality and RSA courses are all well developed and well respected in Melbourne's hospitality industry. Why? ... Continue Reading »
Most of the people who take our RSA courses for their Responsible Service of Alcohol certification work in the Melbourne hospitality industry or are planning to look for a job in a bar, club or restaurant. In Victoria, including greater ... Continue Reading »





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